The Weslo Cadence C44 is an inexpensive treadmill that is sold by retailers for about $400. As with other pieces of exercise equipment, occasionally you may experience an issue with the C44 treadmill. Most C44 issues can be solved by completing troubleshooting steps based on the symptom the treadmill is showing. If after completing the troubleshooting steps, you are unable to solve the issue, contact the Weslo toll-free customer service number at 1-866-699-3756.
Instructions
Will Not Turn On
1. Unplug and plug back in the C44 power cord into the electrical outlet and try to turn it on. If no power is present, unplug the C44 and plug in a different appliance into the same wall outlet to see whether the issue is with the wall plug.
2. Plug in the treadmill. Pull the safety key out of the C44 and then push it all the way back in. The C44 will not power on if the safety key is not properly inserted.
3. Press the reset/off circuit breaker button on the C44. This is located on the frame near the power cord. Wait five minutes and then press the circuit breaker button again.
Powers Down During Use
4. Flip the reset/off circuit breaker near the power cord at the base of the C44 if it has been tripped. Wait five minutes and then press the breaker button again.
5. Unplug the power cord from the electrical outlet, wait five minutes and then plug the machine back in.
6. Remove the safety key, plug it back in firmly and try to use the C44 again.
Console Display Not Functioniong Properly
7. Remove the safety key from the C44 and unplug the machine from the wall.
8. Unscrew the screws from the hood with a screwdriver and gently pull off the hood. The hood is the plastic piece located at the base of the treadmill under the console.
9. Locate the reed switch and the magnet. The reed switch is connected to a cord that comes out of the side of the treadmill and runs to the console. The magnet sits on the opposite side, across from the reed switch.
10. Turn the pulley until the reed switch and the magnet are aligned and check the distance between them. There should be a 1/8-inch space between the magnet and the reed switch.
11. Loosen the screw for the reed switch and move the reed switch until it is 1/8 inch from the magnet. You may need a screwdriver or an Allen wrench if you can't do this by hand. Retighten the screw, reattach the hood and try the machine again to see whether the console is working.
Treadmill Belt Is Too Slow
12. Remove the safety key and unplug the treadmill from the electrical outlet.
13. Turn both of the rear roller bolts 1/4 of a turn, counterclockwise, with an Allen wrench to loosen the belt.
14. Lift the edge of the belt off the platform. The edge should have about 2 to 3 inches of play to it. Anything less means that the belt is too tight and must be loosened more.
15. Check the walking belt to make sure it is still centered.
16. Plug the treadmill back into the power outlet and insert the safety key. Continue using the treadmill.
Tags: reed switch, power cord, breaker button, circuit breaker, electrical outlet, five minutes